Cookie Policy

This Cookie Policy explains how Planbet Casino uses cookies and similar technologies on this website. It is designed to help you understand what cookies are, why they are used, and what choices you have when using our site.

By continuing to use the website, you may consent to the use of certain cookies as described in this policy, subject to your preferences and applicable law. This policy should be read alongside our general privacy practices and any notices shown when you first visit the site.

What Cookies Really Do on This Website

Cookies are small text files placed on your device when you visit a website. They help the site recognize your browser, remember certain settings, and support core features such as logging in, moving between pages, and keeping the website secure.

Cookies can be set by the website itself or by third-party services integrated into the site. Some cookies last only while your browser is open, while others remain on your device for a set period so your preferences can be remembered the next time you visit.

Similar technologies, such as pixels, tags, scripts, and local storage, may also be used for related purposes. In this policy, we refer to all of these tools generally as “cookies,” unless a separate distinction is needed.

Why We Use Cookies

Cookies help us operate the website efficiently and give users a smoother experience. They may be used to support account access, save language or region settings, improve page speed, detect fraud, measure traffic, and understand how visitors use different sections of the site.

They can also help us improve content related to casino games, promotions, and account features. For example, cookies may allow the site to remember whether you have already seen a notice, submitted a form, or set your preferences during a previous visit.

In some cases, cookies may support marketing and advertising activities. That can include measuring whether an ad campaign worked, limiting how often the same ad is shown, or showing content that is more relevant to your interests.

The Main Types of Cookies We May Use

We may use several categories of cookies on this website, depending on how the site functions at a given time.

Essential cookies are necessary for the website to work properly. These cookies support core functions such as page navigation, security, account login, fraud prevention, session management, and form submission. Without these cookies, key parts of the website may not function correctly.

Functional cookies help remember choices you make. This can include your preferred language, region, cookie settings, or other personalized features. These cookies make the website more convenient, but they are generally not strictly required for basic operation.

Performance cookies help us understand how visitors use the website. They collect information such as page visits, time spent on pages, technical errors, loading performance, and general traffic patterns. This information is usually aggregated and used to improve the performance and usability of the site.

Marketing cookies may be used to support advertising, promotions, and campaign measurement. These cookies can help track visits across websites, identify whether a user arrived through a partner or ad, and make promotional content more relevant. They may be set by us or by approved advertising and analytics partners.

First-Party and Third-Party Cookies Explained

Some cookies are first-party cookies, which means they are set directly by Planbet Casino through this website. These are often used for essential site operations, user preferences, and internal analytics.

Other cookies are third-party cookies, which are placed by outside services that appear on or support the website. These may include analytics providers, payment processors, customer support tools, fraud detection partners, embedded content providers, and advertising networks.

Because Planbet Casino offers features tied to account access, payments, and support, third-party providers connected to services such as Visa, MasterCard, or live chat tools may use cookies or similar technologies when required for secure processing or service delivery. If you contact support through chat or email at support-en@planbet.com, related service providers may also process limited technical data needed to manage that interaction.

How Cookies Support Security and Account Protection

Security is one of the most important reasons cookies are used. Certain cookies help identify suspicious activity, prevent unauthorized access, limit abuse, and maintain secure sessions after login.

These tools may also help us verify requests made from your browser, reduce the risk of fraud, and protect both user accounts and website infrastructure. If you disable essential security-related cookies, some parts of the website may become unavailable or less stable.

How Cookies Improve Performance and User Experience

Cookies allow us to make the site faster, more reliable, and easier to use. They can help balance server loads, remember your settings, and reduce the need to re-enter information repeatedly.

They also help us understand which pages are most useful and where users may run into problems. That information allows us to improve navigation, content layout, mobile usability, and technical performance over time.

If you visit pages related to games, promotions, or the Planbet Casino brand, cookies may help the website remember your interactions so the experience feels more consistent across sessions.

Analytics Cookies and Site Measurement

We may use analytics cookies to collect information about how visitors interact with the website. This can include the number of visitors, referral sources, device type, browser type, approximate location, pages viewed, and actions taken on the site.

This information helps us evaluate what is working well and what needs improvement. Analytics data is generally used in aggregate form and is not intended to directly identify you unless required for security, legal compliance, or account-related services.

Marketing Cookies and Promotional Relevance

Marketing cookies may be used to make promotions more relevant and to measure the effectiveness of advertising campaigns. They can help determine whether you arrived at the site through a partner link, a display ad, a search campaign, or another source.

These cookies may also be used to avoid showing the same promotion too many times and to better understand which campaigns lead to user engagement. Where required by law, marketing cookies will only be used after you provide the necessary consent.

How Long Cookies Stay on Your Device

Some cookies are session cookies. These expire automatically when you close your browser and are commonly used for temporary actions such as maintaining a secure session while you move between pages.

Other cookies are persistent cookies. These remain on your device for a longer period, or until they expire or are deleted manually. They are often used to remember your preferences, improve repeat visits, and support analytics over time.

The exact lifespan of a cookie depends on its purpose and configuration. Some may last a few minutes, while others may remain for months if not removed earlier.

Your Cookie Choices and Consent Options

When you first visit the website, you may see a cookie banner or preference tool that allows you to accept, reject, or customize non-essential cookies. This tool is meant to give you more control over how cookies are used on your device.

You can usually update your preferences later through the website’s cookie settings link, if available. You may also withdraw consent for non-essential cookies at any time, although doing so will not affect the lawfulness of cookie use based on consent before it was withdrawn.

Essential cookies generally do not require the same opt-in choice because they are necessary for the operation, security, or integrity of the website. Still, you may be able to block them through your browser settings, though this can affect functionality.

How to Disable or Delete Cookies in Your Browser

Most web browsers let you review, block, or delete cookies through their privacy or security settings. The exact steps depend on the browser and device you use, but these options are usually found in the settings, preferences, or tools menu.

You can typically choose to block all cookies, accept only certain types, delete stored cookies, or receive alerts before a cookie is placed. You can also clear browsing data to remove existing cookies from your device.

Please keep in mind that if you disable essential or functional cookies, parts of the website may not work as intended. You may need to re-enter information, reset preferences, or face interruptions when accessing secure areas.

What Happens If You Refuse Cookies

If you reject or disable non-essential cookies, you should still be able to access the basic parts of the website. However, some features may become limited, less personalized, or unavailable.

For example, the site may not remember your settings, certain pages may load less efficiently, and some account or support features may not perform as expected. Blocking all cookies may also interfere with login sessions, fraud prevention tools, and secure payment-related processes.

Third-Party Services That May Place Cookies

We may work with carefully selected third parties that support website hosting, analytics, payment processing, customer support, security, advertising, and technical functionality. These providers may place cookies or similar technologies on your device when their services are used on our site.

Examples can include analytics vendors, fraud prevention systems, customer communication platforms, embedded content services, and payment-related providers connected to methods such as Visa and MasterCard. Each third party is responsible for its own data practices to the extent it processes personal information independently.

Because third-party technologies can change from time to time, the specific providers and cookies used on the website may vary as the site evolves.

Children’s Privacy and Sensitive Use Cases

This website is intended for adults of legal gambling age in the relevant jurisdiction. We do not knowingly use cookies to collect information from children or market services to underage individuals.

If you believe a minor has provided personal data through the website, please contact us so the matter can be reviewed and addressed as appropriate.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, regulation, technology, business practices, or website features. When updates are made, the revised version will be posted on this page with the latest effective date where appropriate.

You should review this policy periodically so you remain informed about how cookies are used and what choices are available to you. Continued use of the website after an update may be treated as acknowledgment of the revised policy, subject to applicable legal requirements.

Questions About Privacy or Cookies

If you have questions about this Cookie Policy, your cookie preferences, or privacy-related matters connected to Planbet Casino, you can contact support at support-en@planbet.com.

We aim to keep our use of cookies transparent, practical, and respectful of user choice. Understanding how these tools work helps you make informed decisions while using the website.